Privacy Policy

Your privacy is important to us. This policy explains how Prayas NGO collects, uses, and protects your information.

Last updated: 6/26/2025

Our Commitment to Privacy

At Prayas NGO, we are committed to protecting your privacy and ensuring transparency in how we handle your personal information. As a non-profit organization dedicated to social welfare and community development, we understand the importance of trust and confidentiality in our relationships with donors, volunteers, beneficiaries, and supporters.

Information We Collect

Personal Information

  • Name, email address, phone number, and mailing address
  • Donation history and payment information (processed securely through third-party payment processors)
  • Volunteer application details and background information
  • Communication preferences and interaction history

Automatically Collected Information

  • Website usage data, including pages visited and time spent
  • Device information, browser type, and IP address
  • Cookies and similar tracking technologies for website functionality
How We Use Your Information
  • Program Delivery: To provide services, coordinate volunteer activities, and manage our programs
  • Donor Relations: To process donations, send receipts, and provide updates on our impact
  • Communication: To send newsletters, program updates, and respond to inquiries
  • Legal Compliance: To meet regulatory requirements and maintain proper records
  • Website Improvement: To enhance user experience and website functionality
  • Transparency: To prepare annual reports and impact statements (with anonymized data)
Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

  • Service Providers: With trusted partners who help us operate our programs (under strict confidentiality agreements)
  • Legal Requirements: When required by law or to protect our rights and safety
  • Consent: When you have given explicit permission for specific sharing
  • Public Recognition: Donor names may be included in public acknowledgments (unless you request anonymity)
Data Security and Protection
  • Secure encryption for all financial transactions
  • Regular security audits and updates to our systems
  • Limited access to personal information on a need-to-know basis
  • Staff training on data protection and confidentiality
  • Secure storage of physical and digital records
Your Rights and Choices

You have the right to:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Update or correct your personal information
  • Deletion: Request deletion of your personal information (subject to legal requirements)
  • Opt-out: Unsubscribe from communications at any time
  • Anonymity: Request anonymous donations and support

To exercise these rights, please contact us at privacy@prayasngo.org or call +91-XXXX-XXXXXX.

Cookies and Website Analytics

We use cookies and similar technologies to improve your website experience and understand how our site is used. You can control cookie settings through your browser preferences. Some features may not function properly if cookies are disabled.

Children's Privacy

We do not knowingly collect personal information from children under 13 years of age. If we become aware that we have collected such information, we will take steps to delete it promptly. Parents or guardians who believe their child has provided us with personal information should contact us immediately.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website and, where appropriate, by email. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this privacy policy or our data practices, please contact us:

Email: admin@prayasindia.org

Phone: +91-89273-49105

Address: Prayas NGO, IIT Kharagpur, West Bengal, 721302

Note: This privacy policy template should be reviewed by legal counsel to ensure compliance with applicable laws and regulations.